Privacy Policy

Welcome to Nurses Group Homecare. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.nursesgrouphomecare.co.uk (the "Website"). Please read this Privacy Policy carefully.

1. Information We Collect

We may collect and process the following types of personal data:

• Personal Identification Information: Your name, email address, phone number, and location when you fill out our contact or care assessment forms.
• Usage Data: Information about how you access and use the Website, collected through cookies and similar technologies. This may include your IP address, browser type, pages visited, and the time and date of your visit.
• Analytics Data: We use third-party services like Google Analytics, Microsoft Clarity, and Bing Webmaster to collect information about your interaction with our Website.

2. How We Use Your Information

We use the collected data for various purposes:

• To Provide and Maintain Our Services: Facilitating care assessments and responding to your inquiries.
• To Communicate with You: Sending you updates, promotional materials, and other information that may be of interest to you.
• To Improve Our Website: Analyzing how users interact with our Website to enhance user experience and functionality.
• To Comply with Legal Obligations: Fulfilling any legal requirements or regulations.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Website:

• Cookies: Small data files stored on your device that help us improve your access to our Website and identify repeat visitors.
• Third-Party Analytics: Services like Google Analytics, Microsoft Clarity, and Bing Webmaster use cookies to collect data about our Website's traffic and user interactions.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our Website may not function properly without cookies.

4. Disclosure of Your Information

We may share your personal data in the following situations:

• With Service Providers: Third-party companies that assist us in operating our Website and conducting our business.
• For Legal Reasons: If required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

We do not sell or rent your personal data to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Under applicable data protection laws, you have the following rights:

• Access: Request access to the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data under certain circumstances.
• Restriction: Request restriction of processing your personal data.
• Objection: Object to our processing of your personal data.
• Data Portability: Request the transfer of your personal data to another party.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

8. International Data Transfers

We do not transfer your personal data outside the United Kingdom or the European Economic Area (EEA). If such transfers become necessary, we will ensure that appropriate safeguards are in place.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Nurses Group Homecare
Email: dpo@nursesgrouphomecare.co.uk
Phone: +44 (0) 1935350355
Address: Yeovil Innovation Centre, Copse Road, Yeovil – BA22 8RN

Thank you for trusting Nurses Group Homecare with your personal data. We are dedicated to safeguarding your privacy and ensuring a secure experience on our Website.