Clinical Supervision will be provided by the Senior Care Co-ordinator/ Registered Branch Manager
Close working team relationship with all other care workers and other Nurses Group Homecare office staff
External Relationships
Clients
Families, relatives, and carers
GPs/District Nurses
Multi-disciplinary teams
Job Purpose
Our Field Supervisors are ambassadors for Nurses Group Homecare. They take responsibility for ensuring our customers are receiving the care and support they need and deserve.
Booking and completing assessments for new clients, ensuring that reviews are up-to-date, and that each client’s package of care is tailored to their needs. Working with Multi - Disciplinary teams regarding support and equipment.
Inducting new workers and providing direct training to both new and established carers, regular spot checks of care staff to ensure safe, caring, responsive and effective care is received in line with CQC Kloes.
Providing flexible care support to cover sickness and holiday cover to clients in the field or starting a new package of care whilst a suitable carer is found to avoid delay in support starting.
Being part of the out of hours On Call support system on a rota basis.
Main Duties
General Standards
To act in a professional manner
To adhere to the Nurses Group and Local Authority policies and procedures and relevant contract specifications
Treat with complete confidentiality, all patient information of which you have knowledge
To report any area of concern to the Branch Manager, and Continuing Care Case Manager or Team Leader
Supervision, Management and Leadership
Inducting new workers and providing direct training such as Manual Handling, Basic Life Support, Catheter Care and Medication
Support new carers to achieve the care certificate
Supporting a team of care workers
On call phone support (out of office hours) on a rota basis
Lead by example and support care workers in the Community
Quality Assurance
Carrying out spot checks to monitor the quality of care provided by care workers and feeding this back to Senior Care Co-Ordinator/ Registered Care Manager
Supporting and monitoring the implementation of quality assurance processes and agency policies and procedures
Support carers concerns around Health and Safety in the Community
Care and Support
To provide telephone support to clients and care staff
Overseeing the delivery of care and support. Providing direct care as set out within the care workers job description, when care workers are unavailable, supporting new clients with on boarding a service
Booking and completing client assessments, risk assessments, care planning and reviews, monitor and manage your workload
Compiling and maintaining accurate records including care plans, medication and financial transactions
To complete documentation as instructed by Nurses Group Homecare in order to monitor new and established carers performance such as Care certificate completion and training needs.
Creating and updating client care plans in accordance with Nurses Group policies and procedures
Attending review meetings with client / family / local authority / health personnel as required
Ensure own knowledge, skills and expertise is up to date.
To undertake any other reasonable duties as required by Nurses Group Homecare
This job description is for guidance only and will be reviewed every 6 months and may be amended after discussion with the post holder.
Job description
Nurses Group Connect Homecare are expanding and are recruiting for an experienced Care Coordinator to become part of a small and very friendly Homecare provider based in Yeovil. We provide support to individuals in their homes with activities of daily life that they need some support with.
The Care Coordinator will work alongside the management team, preparing weekly rotas and ad-hoc changes to existing rotas, ensuring all service users receive regular carers at their requested time and that the highest standards of care are maintained.
Ensure that our team of support staff are providing practical assistance and support to our clients enabling them to maintain their independence
Liaise with representatives of organizations involved in the social network of our clients
Comply with all policies of the organization, as appropriate.
Ensure that the day-to-day care services are operated in accordance with health & safety legislation and current statutory regulation guidance on best practice.
The successful Care Coordinator will have:
NVQ Level 3 in Care, Good IT skills and competency in Microsoft Office, Good verbal and written English skills, good leadership and organizational skills, good time management, able to work alternative weekends ,Full Clean Driving License, and Experience in a similar role within Domiciliary Care.
Competitive salary based on experience
Job Type: Full-time
Schedule:
Monday to Friday
Weekend availability
Ability to commute/relocate:
Yeovil, Somerset: reliably commute or plan to relocate before starting work (required)
Job description
"Nurses Group Homecare” is seeking for an experienced Care Manager with a
strong care background and a passion for high-quality care to join our Yeovil
based Office. This is a fantastic opportunity for a Care Manager seeking the
next stage in their career to join the team and work towards becoming the
Registered Manager. Alternatively, it is well-suited for a highly skilled,
experienced senior looking to progress as a Care Manager and develop within a
company that provides opportunities for growth.
Whilst the Care Manager role is managerial, there will be an expectation to
provide hands-on care when required.
The successful candidate will:
Due to the nature of the role, you must hold a fully valid UK driver's license and have access to a vehicle.
Have a positive work ethic with a warm nature and good communication
skills
Be prepared to be hands-on caring as well as managing
Have NVQ level 3 as a minimum but ideally NVQ Level 5 in Health & Social
Care or equivalent
Have good knowledge of CQC guidelines and compliance requirements
Have experience of caring out care reviews and assessments
Have previous leadership and management experience
Job Duties
Assisting with the efficient and effective day-to-day operation of our
client providing quality care to meet the client’s needs and outcomes.
You will work closely with the Registered Manager and take on the
Management duties in their absence.
Undertaking the direct supervision and line management responsibilities
of the domiciliary and live-in care workers as detailed by the Registered
Care Manager
Ensuring that the care and support provided by care workers is of a
continually high standard and supports the client in a person-centred
and strength-based approach.
To assist in the initial assessments of new clients and ensure regular
reviews of care plans and risk assessments are maintained.
Ensuring all aspects of the company business is in line with CQC
guidelines and that continued CQC compliance is maintained.
Reporting any crucial issues to the senior management team in a timely
and effective manner.
Being flexible to meet the needs of the service and cover care calls when
the business requires
Recruiting and training new care staff
Ability to commute/relocate
Yeovil, BA22 8RN: Consistent commuting or a commitment to relocate prior to commencing work is essential.
Job Types : Full-time, Permanent
Salary : £28000 – £33000 per year according to the experience of the candidate
Benefits:
Company pension
On-site parking
Schedule:
Day shift
Monday to Friday
Licence/Certification:
Driving Licence (required)
Work Location:
In person
Job description
We are JSS Homecare Ltd, operating as Nurses Group Homecare in Yeovil. As a
dedicated team, we take pride in offering a range of care and support services
for adults requiring assistance at home. Our small yet friendly management
team values quality service, reliability, and a genuine caring approach. We are
currently looking to expand our team of support workers and are searching for
individuals with the right values and attitude to join our Homecare service.
While previous experience in the field is not mandatory, we seek individuals
with the right attitude and behaviour to align with our values. We are
committed to working with you to develop the skills needed to become an
excellent care worker.
Duties and Responsibilities:
The responsibilities of a Support Worker at Nurses Group Homecare include:
Prioritizing service users' wellbeing and incorporating their wishes and preferences into care delivery.
Contributing to the efficient functioning of the service.
Assisting service users in maintaining connections with the local community
Following care plans and ensuring accurate documentation of service users'
needs.
Informing the office of any changes in service users' requirements
Promoting and safeguarding the welfare of individuals supported.
Building rapport with patients, families, colleagues, and healthcare facility
staff.
Serving as a role model for other carers and representing the service
positively.
Adhering to organizational policies, procedures, and fundamental standards.
Updating daily records for consistent, continuous care.
Benefits:
Competitive pay rate (£11.00-£12.50 per hour)
Company pension
Choice of Weekly/Monthly Pay
Travel allowance (45 pence per mile for self-driving)
Comprehensive induction training provided and shadowing opportunities.
Full support, supervision, and ongoing professional development.
Career prospects with the opportunity to pursue Diplomas in Health and Social
Care at levels 2 and 3
Care certificate training provided
Requirements
Two satisfactory references.
Eligibility to work in the UK.
Mandatory driving license.
Caring nature, empathy, and sensitivity to service users' needs.
Commitment to quality care and being the best.
Ability to treat others with dignity and respect.
Team player with good leadership and problem-solving skills.
Proficient in written and verbal English.
Job Types : Full-time, Part-time
Salary : £11.50 during the weekdays and £12 during the weekends
Schedule : Depending on the care plan and requirements
Education:
GCSE or equivalent (preferred)
Experience:
Home care: 6 months (Preferred)
Individuals without any prior experience are also welcome to apply
Language:
English (required)
Licence/Certification:
Driving Licence (required)
Benefits
Company pension
Schedule
Every weekend
Monday to Friday
No weekends
Weekend availability
Weekends only
Education
GCSE or equivalent (preferred)
Experience
Care home: 1 year (preferred)
Home care: 1 year (preferred)
Language:
English (required)
Work Location:
On the road
Job description
"Nurses Group Homecare” are seeking an experienced and motivated
Registered Manager who possesses a strong working knowledge of adult social
care and the requirements of the Care Quality Commission to oversee the
delivery of high-quality care to our clients.
Job Duties:
Manage the safety and quality of the business
Be responsible for the safe delivery of the service in line with legislative
requirements and company policy and procedures
Undertake training and development to keep up to date with the law, best
practice and changes in company policy. Apply this knowledge to day to day
management and delivery of care
Understand and monitor health and safety in the workplace and in the field.
Act as lead for infection prevention and control
Maintain full and accurate records and reporting systems in accordance with
legal requirements and to ensure the effective running of the business
Implement quality management and improvement systems. Effectively
manage complaints and incidents. Carry out investigations relating to the
quality of the service and use findings to make improvements
Be prepared to work flexibly to ensure the safe delivery of the service
Promote the rights of each customer and keep their wishes at the centre of
their care and support
Make sure that prior to each service commencing, a customer assessment and
risk assessment with the customer, and/or their chosen representatives, has
been completed including what the customer needs and would like to achieve
from their care and support
Make sure a written individually tailored care and support plan has been
created and agreed, that respects the customer’s wishes and promotes their
dignity and privacy
Agree appropriate risk control measures to reduce identified risks
Provide the customer, and where appropriate their representatives, with
information about the service so that they are clear about what to expect and
how they can raise any concerns
Apply excellent communication skills with customers, their families and
representatives, staff and other health and social care professionals to deliver
high quality homecare services
Keep all information about customers and their families secure and
confidential
The successful candidate will:
Due to the nature of the role, hold a fully valid UK driver's license and have
access to a vehicle.
Have a positive work ethic with a warm nature and good communication skills
Be prepared to be hands-on caring as well as managing
Must have NVQ L5 or equivalent, or be willing to work towards a relevant
management
Qualification
Have good knowledge of CQC guidelines and compliance requirements
Have experience of caring out care reviews and assessments
Have previous leadership and management experience
Schedule
Monday to Friday
Flexibility to meet the demands of the business including participating in an on-call rota.
Ability to commute/relocate
Yeovil, BA22 8RN: Consistent commuting or a commitment to relocate prior to commencing work is essential.
Job Types : Full-time, Permanent
Salary : £32,000 – £35,000 per year according to the experience of the candidate
